UCSF’s Center for LGBT Health & Equity has provided acclaimed programs and services to the UCSF community–and well beyond– since 1998. For over a decade, we’ve nurtured diversity, created a supportive work environment, and promoted high-quality patient care at one of the finest health care, education, and research institutions in the world.
General Information
(MHN) is a national non-profit organization whose mission is to reach men and their families where they live, work, play, and pray with health prevention messages and tools, screening programs, educational materials, advocacy opportunities, and patient navigation
Our updated World Migration Map Data Tool provides new analysis of the World Bank’s Bilateral Migration Matrix (2010) developed by Dilip Ratha, Sanket Mohapatra, and Ani Silwal of the World Bank’s Development Prospects Group, allowing you to learn about key origins and destinations for international migrants. To view the chart showing the number of international migrants by sending region, click the tab “Sending Regions,” and by receiving region click “Destination Regions.” Then click on the region of interest on the navigation map.
The mission of the NCCC is to increase the capacity of health and mental health programs to design, implement, and evaluate culturally and linguistically competent service delivery systems. This web site includes a searchable resource database, online curriculum modules related to cultural awareness, cultural self-assessment, communication in a multicultural environment, and public health in a multicultural environment.
General Information
The library will help you find the “evidence you need about specific needs in health care for minority ethnic groups and the management of a health care service in a multicultural, diverse society.”
Oline clearinghouse and information exchange portal designed to facilitate communication, networking and collaboration to improve preparedness, build resilience and eliminate disparities for racially and ethnically diverse communities in public health emergencies.
VCU Project Empowerment, funded by the National Institute of Disability and Rehabilitation Research (NIDRR), invites you to attend Race, Ethnicity, and Disabilities: State of the Science Conference. Mark your calendar for this conference that will bring expert researchers and educators to present about the state of the science of disability research involving racial and ethnic minorities on March 1 and 2, 2012 at Crystal Gateway Marriott in Arlington, VA. For more information, contact Juan Arango-Lasprilla, Ph.D. at jcarangolasp@vcu.edu or 804-828-8797
New Immigrant Settlements in Rural America: Problems, Prospects, and Policies: A report by Carsey Institute at the University of New Hampshire
New Information and Resource Kit for LGBT Populations SAMHSA has released Top Health Issues for LGBT Populations Information & Resource Kit. This publication demonstrates SAMHSA’s commitment to creating awareness of the needs, experiences, and health status of lesbian, gay, bisexual, and transgender (LGBT) Americans and to addressing behavioral health disparities. Top Health Issues for LGBT Populations Information & Resource Kit informs health care providers and prevention specialists about the health experiences of LGBT populations. Understanding the health issues of LGBT individuals is a significant step in improving access to care and the quality of behavioral health services. The information and resource kit contains seven fact sheets as well as PowerPoint slides that can be used individually or together. The fact sheets address the following topics:
• Helpful Terms for Prevention Specialists and Health Care Providers
• Gender Identity
• Top Health Issues for Lesbians
• Top Health Issues for Gay Men
• Top Health Issues for Bisexual Men and Women
• Top Health Issues for Transgender People • Selected Web-based Resources
General Information
The Patient Protection and Affordable Care Act (ACA) offers easier and more affordable health insurance choices. This is important because nearly one in three Latinos in the U.S. are uninsured Having good, affordable health coverage will help people with mental illness and their families stay healthy and help get treatment for health or mental health problems right away, before they get worse. Health insurance will also protect from high medical bills.
This concise chart depicts 34 invisible differences in communication style and values among Asian Americans, African Americans, Anglo or European Americans, Native Americans and Hispanic Americans.
This site has resources for hospitals seeking information on effective communication. These include fact sheets on effective communication, guidance about applicable civil rights laws, documents that detail issues related to payment for services and information about successful resolutions of cases in these areas.
Overview of VA Joint Commission on Health Care
OVW FY 2009 Grants to Enhance Culturally and Linguistically Specific Services for Victims of Domestic Violence, Dating Violence, Sexual Assault and Stalking Program
General Information
Partnering with Parents and Families to Support Immigrant and Refugee Children at School
Patient Care Strategies for A Growing Latino/Hispanic Population By Susana Rinderle Three basics for health care Organizations in serving Hispanics/Latinos. More than half of Hispanics/Latinos were born in the United States, which is why their median age of 27 is much lower than other groups, and more than half of all children in California today are Hispanic/Latino. Despite these trends, the question of who Hispanics/Latinos are and what they need from health care still remains for many organizations. There are three basic concepts that can get health care organizations on the right track to serving this growing population in an effective, safe, cost-effective manner.
Practitioners Guide for Advancing Health Equity: Community Strategies for Preventing Chronic Disease
Profiles in Diversity Journal, now in its 14th year, is a bi-monthly magazine focusing on diversity/inclusion in business, government, non-profit, higher education and military settings. The focus of the Journal is on senior leadership, best practices, workforce diversity strategies, and recognition of employee contribution.
Project aims to eliminate disparities in clinical trials
General Information
View slide shows of the Secretary. Visit the Photos page Strategic Plan 2010 – 2015 March is Women’s History Month, a time to recognize women leaders who have made lasting contributions to our nation. This year’s theme is “Women’s Education – Women’s Empowerment.” We celebrate American women who have changed the landscape of scientific health research, medicine, and public health. The Secretary recently visited Baltimore, MD, to talk to women who are the health decision-makers for their families. The new health care law, the Affordable Care Act, expands health coverage to 34 million Americans, gives women greater control over their healthcare, and covers preventive health care services with no cost sharing for new health plans.
Providing Culturally Appropriate Education on Type 2 Diabetes to Rural American Indians
Quality Health Services for Hispanics: The Cultural Competency Component
Report on the Human Trafficking Services Needs Assessment Survey Relatively limited information exists on the needs of human trafficking victims and the needs of service providers working to meet those needs in Virginia, therefore an online needs assessment survey on human trafficking services was conducted by the Department of Criminal Justice Services (DCJS) in the summer of 2012. The 118 survey respondents were from victim-witness service providers, domestic violence/sexual assault service providers, adult and juvenile state probation/parole agencies, and adult and juvenile correctional facilities. Of these, 47% (55) were from agencies that had provided services to trafficking victims during the fiveyear period from 2007–2011, and 53% (63) were from agencies that had not.
“In a national study of resident physicians in their final year of training, few residents reported feeling unprepared in a general sense to care for patients from racial and ethnic minorities and from diverse cultures. Yet far more felt unprepared to care for patients with specific cultural characteristics, including those who mistrust the U.S. health care system or who have health beliefs or practices at odds with western medicine.”
General Information
Resources and Information Offered by the Office of Citizenship Civics and Citizenship Toolkit Organizations can register for a free copy of the Toolkit.
Resources and Information Offered by the Office of Citizenship Civics and Citizenship Toolkit Organizations can register for a free copy of the Toolkit.
This site provides pharmacists with recently released health literacy tools and other resources from the Agency for Healthcare Research and Quality (AHRQ). These include Four health literacy tools for pharmacy. Curricular modules for pharmacy faculty.
“As the nation’s largest philanthropy devoted exclusively to improving the health and health care of all Americans, the Robert Wood Johnson Foundation works with a diverse group of organizations and individuals to identify solutions and achieve comprehensive, meaningful and timely change.” This website has data, research findings, lessons learned, and includes a news digest that highlights articles related to culturally and linguistically appropriate health care services.
General Information
Robert Wood Johnson Foundation Local Funding Partnerships Grants
Robert Wood Johnson Foundation Speaking Together Toolkit
Status of cultural competence in nursing education
Talking About Culturally Competent Health Care
Task Force on New Americans report
General Information
Task Force on New Americans report
The EDICT CLAS-ACT (Culturally and Linguistically Appropriate Services And Clinical Trials) Project
Find out how to sign up for new affordable insurance options that fit the way you live, with more control over your choices. Apply now for coverage beginning January 1, 2014.
The Multicultural Issues in Evaluation Program
The New Naturalization Test
The Role and Relationship of Cultural Competence and Patient-Centeredness in Health Care Quality
General Information
Take advantage of our new resources, including the CLAS Clearinghouse, Communication Tools, and videos of leaders in the field discussing CLAS. A section of the Web site is now dedicated to the National Standards for Culturally and Linguistically Appropriate Services (CLAS Standards). In addition, “Join the CLCCHC” has been expanded to include video case studies and a community calendar of cultural and linguistic competency-related events.
America ‘s Health Insurance Plans (AHIP) has compiled this “Compendium of Resources for Health Insurance Plans, Physicians, and Health Care Organizations” as a resource to providing clear and effective health communications with an increasingly diverse population.
A “private organization providing keynote presentations, workshops, seminars, consultations, and training focusing on clinical, administrative, research and educational issues related to cultural competence, transcultural health care & mental health.” The cultural competence models, tools and publications of the president, Dr. Josepha Campinha-Bacote, can also be found on the site.
This site provides basic concepts, case studies, links, and cultural competency information related to diversity in health and illness to “give…an idea of the range of cultural behaviors and the need to understand people’s actions from their own cultural perspective in health and illness.” Case studies are provided for Hispanic, Middle Eastern, Deaf Community, Asians, Afro American, and Migrant Workers communities.
General Information
U.S. Civics and Citizenship Online: Resource Center for Instructors This resource is a web-based tool for adult educators and volunteers.
“The Health and Human Services (HHS) Division was created to support the initial orientation and the on-going resettlement process to aid refugees in becoming proactive, involved health consumers. The HHS Division develops innovative programs and provides technical assistance to the USCRI network, national and local community based organizations.”
The U.S. DHHS established the OMH to improve and protect the health of racial and ethnic minority populations. This web site has information regarding funding opportunities, data and statistics, cultural competency, health topics, and minority populations. Minority population health profiles are available for African Americans, American Indians/Alaska Natives, Asian Americans, Hispanics/Latinos, and Native Hawaiians/Other Pacific Islanders.
University of Michigan’s Cultural Competency division has put together a resource “to enhance the staff-to-patient and family relationship from a cultural perspective.” It includes resources on multicultural health generalizations, needs assessments, communication models, CLAS standards and more. Multicultural health generalizations are available for African, African-American, Amish, Arab, Asian, Baha’i, Buddhist, Chinese, Cuban, East European, Greek, Hindu, Indian, Japanese, Jehovah’s Witness, Jewish, Korean, Latino, Mexican/Mexican American, Muslim, Native American, Polish, Russian, Sikh, and Vietnamese cultures.
General Information
Comprehensive listing and descriptions of informational resources (tools, funding, publications and organizations) relating to cultural competency, including the following:
Study On Measuring Cultural Competence in Health Care Delivery Settings: A Review of the Literature
Cultural Competency Continuing Education Programs
Assessment of Organizational Cultural Competence
Cultural Competency Toolkit: Ten Grant Sites Share Lessons Learned
A Guide to Choosing and Adapting Culturally and Linguistically Competent Health Promotion Materials
Cultural Competence Standards in Managed Care Mental Health Services: Four Underserved/Underrepresented Racial/Ethnic Groups and more.
Welcome to the United States: A Guide for New Immigrants This publication is available in 14 languages.
Welcome to USA A single web portal for immigrants and refugees to locate a wide range of essential government resources and information.
The article talks about how Elimination of health disparities constitutes an overarching goal of the state health plan, Healthiest Wisconsin 2010.
Working with Latino Populations Course
Working with Religious Congregations
General Information
Welcome to USA A single web portal for immigrants and refugees to locate a wide range of essential government resources and information.
The article talks about how Elimination of health disparities constitutes an overarching goal of the state health plan, Healthiest Wisconsin 2010.
Working with Latino Populations Course
Working with Religious Congregations
Hispanic / Latino Health
A Cultural Competency Model for Latinos
The Latino BE SAFE model was designed to assist health care professionals in treating Latino HIV/AIDS patients in a culturally relevant context.
This fact sheet and life cycle illustration, created by the Centers for Disease Control, include information on what Chagas disease is, where it is found, how it is spread, who is at risk, symptoms, treatment and more.
Hispanic / Latino Health
Cultural Competence in the Prevention and Treatment of Obesity: Latino Americans
“Targeted towards health and human service practitioners who work with family and informal (unpaid) caregivers, this monograph addresses general principles of cultural competency with Latino care givers vis-à-vis illustrations of selected case studies.” It presents “cultural competency guidelines that can assist providers in identifying and dealing with diverse care giving situations followed by a list of resources for additional information.”
Hispanic / Latino Health
Cultural competence: Serving Latino patients
Cultural Competency in Working with Latino Family Caregivers
Cultural Competency in Working with Latino Family Caregivers.
Cultural Competency: The Latino/Hispanic Perspective
Cultural Competency: The Latino/Hispanic Perspective
Hispanic / Latino Health
A study conducted by the Pew Hispanic Center reveals that among the Latino population, unlike their U.S.-born children, adult immigrants are unable to speak English very well, thus hindering their acceptance in the United States. Reading ability in English depicts a similar trend.
Health Care Providers’ Perceived Versus Actual Cultural Competency Levels with Latino Patients: A Pilot Study
Designed by the Florida Department of Health, this free resource “is designed for dieticians, health educators, nurses and other health professionals who routinely conduct nutrition education classes for Hispanics with or at risk for diabetes.” It includes instructor, participant and incentive items that can be ordered online.
The National Hispanic Medical Association (NHMA) developed the HispanicHealth.info as a portal to share key information that can improve the quality of healthcare delivered to Hispanic populations. The information is directed to health professionals and the public.
Hispanic / Latino Health
Improving Access to Care Among Medicare Beneficiaries With Limited English Proficiency: Can Medicare Do More?
Information regarding childhood cancer in Spanish.
This website was developed by the Latin American Health Institute (LHI). LHI serves over 25,000 Latin American families and individuals annually through more than 24 direct care programs supported by 50 separate contracts. They also provide service to healthcare professionals, para-professionals, and institutions through education and training activities, technical assistance, fiscal sponsorship, and program oversights.
Latino cultural competence among Health Educators: professional preparation implications
This website developed by the National Alliance for Hispanic Health contains information pertaining to Hispanic Health. As the nation’s action advocacy, and research forum for Hispanic health and well being, their programs include informing and mobilizing consumers, supporting health and human services providers in the delivery of quality care, improving the science base for accurate decision making by promoting better and more inclusive research, promoting appropriate use of technology, insuring accountability and advocating on behalf of Hispanics, and promoting philanthropy.
Hispanic / Latino Health
This website was developed by the National Hispanic Council on Aging (NHCOA). NHCOA works hand-in-hand with local community organizations, government agencies, and private-sector entities nationwide to promote high-quality service for the aging Hispanic population.
The NMHA is a non-profit association representing 36,000 licensed Hispanic physicians in the United States. The organization’s main objective is to improve the health of Hispanics and other underserved populations. They provide policymakers and health care providers with expert information and support in strengthening health service delivery to Hispanic communities across the nation.
This is an HIV/AIDS training curriculum for case managers, advocates, social workers, substance use workers, and other service and care providers who interact with Latino and Hispanic community members infected with and at high risk for transmitting HIV.
Listing of resources relating to Mixtec language and culture, Mixtec related resources, organizations, and websites and Mixtec language publications
Este sitio de Internet contiene información valiosa e importante acerca de los cuidados de su salud y prevención de enfermedades.
Hispanic / Latino Health
This website developed by the National Alliance for Hispanic Health contains information pertaining to Hispanic Health. As the nation’s action advocacy, and research forum for Hispanic health and well being, their programs include informing and mobilizing consumers, supporting health and human services providers in the delivery of quality care, improving the science base for accurate decision making by promoting better and more inclusive research, promoting appropriate use of technology, insuring accountability and advocating on behalf of Hispanics, and promoting philanthropy.
This website was developed by the National Hispanic Council on Aging (NHCOA). NHCOA works hand-in-hand with local community organizations, government agencies, and private-sector entities nationwide to promote high-quality service for the aging Hispanic population.
The NMHA is a non-profit association representing 36,000 licensed Hispanic physicians in the United States. The organization’s main objective is to improve the health of Hispanics and other underserved populations. They provide policymakers and health care providers with expert information and support in strengthening health service delivery to Hispanic communities across the nation.
This is an HIV/AIDS training curriculum for case managers, advocates, social workers, substance use workers, and other service and care providers who interact with Latino and Hispanic community members infected with and at high risk for transmitting HIV.
Listing of resources relating to Mixtec language and culture, Mixtec related resources, organizations, and websites and Mixtec language publications
Este sitio de Internet contiene información valiosa e importante acerca de los cuidados de su salud y prevención de enfermedades.
Lesbian, Gay, Bisexual, and Transgender Health
The Centers for Disease Control and Prevention provide resources and information on lesbian, gay, bisexual and transgender health.
“GLMA’s mission is to ensure equality in health care for lesbian, gay, bisexual and transgender individuals and health care providers.”
The Public Health Department of Seattle and King Counties in Washington State provide information on culturally competent care for gay, lesbian, bisexual and transgender people with recommendations for health care providers.
Lesbian, Gay, Bisexual, and Transgender Health
“Research suggests that homophobia and heterosexism greatly contribute to higher rates of suicide, violence victimization, risk behavior for HIV infection, and substance abuse among GLBTQ youth as compared to their heterosexual peers. In recent years, however, a number of promising programs have been established to help GLBTQ youth gain the skills and support they need to develop into healthy adults in a society that largely rejects them.”
Guidance Regarding the Employment of Transgender Individuals in the Federal Workplace
Guidance Regarding the Employment of Transgender Individuals in the Federal Workplace
“The Mautner Project improves the health of lesbians, bisexual, and transgender women who partner with women, and their families, through advocacy, education, research, and direct service. We envision a healthcare system that is guided by social justice and responsive to the needs of all people.”
Lesbian, Gay, Bisexual, and Transgender Health
“Committed to improving the health and well-being of lesbian, gay, bisexual and transgender individuals and communities through public education, coalition building and advocacy that focus on research, policy, education and training.”
The National LGBT Cancer Network is the first program in the country to address the needs of all LGBT people with cancer and those at risk.
“The LGBTQ Community is 50-200% more likely to be addicted to smoking than the general public. This network is one of six national networks addressing tobacco related disparities in priority populations.”
Transgender Awareness Training and Advocacy is committed to working with advocates and allies of transgender people so they can better meet the specific needs of trans people in areas of health care, HIV/AIDS services, counseling, case management, education, housing and employment.
UCSF’s Center for LGBT Health & Equity has provided acclaimed programs and services to the UCSF community–and well beyond– since 1998
Men’s Health
This American Academy of Family Physician’s website provides men’s health information on general health, reproductive health, prostate health, STIs, fatherhood, mental health and addictions.
Men’s Health
“The LGBTQ Community is 50-200% more likely to be addicted to smoking than the general public. This network is one of six national networks addressing tobacco related disparities in priority populations.”
Transgender Awareness Training and Advocacy is committed to working with advocates and allies of transgender people so they can better meet the specific needs of trans people in areas of health care, HIV/AIDS services, counseling, case management, education, housing and employment.
UCSF’s Center for LGBT Health & Equity has provided acclaimed programs and services to the UCSF community–and well beyond– since 1998
This American Academy of Family Physician’s website provides men’s health information on general health, reproductive health, prostate health, STIs, fatherhood, mental health and addictions.
Men’s Health
“These charts provide general healthcare guidelines for men, but are not meant to replace any advice and guidance given by your physician.”
Provides information specific to men’s health, to include: prostate cancer, colon cancer, heart disease, erectile dysfunction, etc.
“Find information on health issues key to men, including prostate health, sexual health, STDs and fertility.”
“Men’s Health Network (MHN) is a non-profit educational organization comprised of physicians, researchers, public health workers, individuals and other health professionals. MHN is committed to improving the health and wellness of men through education campaigns, partnerships with retailers and other private entities, workplace health programs, data collection, and work with health care providers to provide better programs and funding for men’s health needs.”
Provides fact sheets on diseases and conditions specific to men.
Migrant / Farmworker Health
The National Center for Farmworker Health has created “a nationwide, toll-free, bilingual, health information and referral service program for farmworkers and their families. Call for Health helps farmworker families and the health care providers who serve them to find health services for both adults and children.” The phone number is 1-800-377-9968.
Migrant / Farmworker Health
The mission of the Migrant Clinicians network is to positively impact the physical, mental and environmental health of migrants and other mobile, underserved populations. This web site has resources on cancer, diabetes, environmental and occupational health, family violence, hepatitis, immunizations, tuberculosis, women’s health, and health research pertaining to the migrant population.
The NCFH, established in 1975, is dedicated to improving the health status of farmworker families by providing information services and products to organizations and individuals serving the farmworker populations. Resources include monographs, fact sheets, news, and other information related to migrants/farmworkers and their health issues.
New Routes to Community Health modeled a new approach for improving the health of immigrants through immigrant-created media
“This manual provides “promotores/as” (health outreach workers) with information about migration and its connection with stress and mental health problems among migrants/immigrants. It is primarily designed for people who work with farmworkers.”
The Farmworker Justice Fund has a created this directory of HIV/AIDS service providers for migrant workers that travel throughout the United States. With providers listed in both the US and Mexico, it will be helpful in finding services wherever a worker relocates.
Model Programs and Best Practices
The purpose of this document is to provide guidance on how to assure that health promotion materials reflect the principles and practices of cultural and linguistic competence. The Guide aims to assist a variety of audiences, including: those who implement health promotion activities and want to ensure cultural and linguistic competence; community organizations, including faith-based organizations, that want to address health issues; and public health officials and funders who want to assure that health promotion activities they support are culturally and linguistically competent.
Through a Cooperative Agreement, the National Health Service Corps (NHSC), Bureau of Health Professions (BHPr), funded the National Center for Cultural Competence (NCCC) to conduct an exciting new effort, the Cultural Broker Project. The goal of this collaborative project was to encourage the use of cultural brokering as a key approach to increasing access to, and enhancing the delivery of, culturally competent care. This guide is designed to assist health care organizations in planning, implementing, and sustaining cultural broker programs
Public and private sector organizations are involved in a number of activities that seek to reduce cultural and communication barriers to health care. These activities are often described as cultural competency and/or cross-cultural education. This compendium describes both public and private sector initiatives undertaken since 1990.
When the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care were published for public comment in the Federal Register on December 22, 2000, health care organizations began to contact OMH and private consultants seeking assistance in implementing culturally and linguistically competent health care services that would meet the new national standards. OMH has supported the preparation of this step-by-step guide to assist health care organizations to create a health care environment that would meet the very real needs and expectations of an increasingly diverse patient/consumer population.
This report sets out to:
1) evaluate current definitions of cultural competence and identify benefits to the health care system by reviewing the medical literature and interviewing health care experts in government, managed care, academia, and community health care delivery;
2) identify models of culturally competent care; and
3) determine key components of cultural competence and develop recommendations to implement culturally competent interventions and improve the quality of health care.
Model Programs and Best Practices
HRSA’s Center for Health Services Financing and Managed Care sponsored the Cultural Competence Works competition, a nationwide search beginning in the Fall of 1998, to recognize and honor outstanding HRSA-funded programs and to highlight the practices they employ to provide culturally competent care for diverse populations. Rather than document each nominee’s individual practices, this publication provides a summary of culturally competent practices as reported in the program nominations and follow-up discussions with program personnel.
This Commonwealth Fund funded study by American Medical Association’s Institute for Ethics identified eight hospitals from across the country that have demonstrated a commitment to providing patient-centered communication with vulnerable patient populations. Through site visits and focus group discussions, the authors draw out promising practices from the hospitals efforts to lower language barriers and ensure safe, clear, and effective health care interactions.
Native American Health
This guide is a practical resource for medical providers who are confronted with basic cultural challenges presented by Native American patients living with or at risk for HIV infection.
Native CIRCLE: Cancer Information Resource Center and Learning Exchange
Rural Health
“This brief uses recent data from the Census Bureau’s 2006 American Community Survey (ACS) to present a snapshot of the Latino population in the nonmetropolitan United States.”
Center for Health Policy Research and ehics
Center for Rural Health and Social Service Development
Kansas Rural Health Website
Rural Health
MedlinePlus: Rural Health Concerns
National Association of Rural Health Clinics
National Rural Health Association Website
“This report examines recent immigrants in rural and small town America, through analysis of data from the U.S. Census Bureau.” It states that, “Many small towns and cities in every region of the country are contending with new challenges and opportunities brought by rapid increases in their immigrant populations.”
Rural Health Policy Rural Health Policy
Rural Health
Rural Health Development
News article regarding two telemedicine pilot programs that “have taken advantage of Spanish-speaking resources to provide California’s Hispanic residents with access to preventive measures, thus potentially reducing long-term health care costs.”
USDA: Rural Information Center
The Hispanic population, the largest and fastest growing minority group in the nation, is generally under-served with regard to health services. We explored the use of preventive health services among Mexicans, Puerto-Ricans, Cubans, and “other” Latinos (persons from all other Spanish-speaking countries such as Spain, Central and South America) and examined how the use of preventive services was influenced by nation of origin and by rural versus urban residence
Training/Education of Health Care Professionals – General
From its inception in 1979, NAMI has been dedicated to improving the lives of individuals and families affected by mental illness.
A new Spanish-language radio drama from Media for Health will address health issues while telling a story. These episodes of real-life drama will portray characters struggling with diabetes, obesity, high blood pressure, smoking and more.
Agency for Healthcare Research and Quality: Advancing excellence in healthcare
The Center for the Study of Cultural Diversity in Healthcare (CDH) is committed to developing culturally competent research and education/training programs; identifying pathways to eliminate health disparities among minority and vulnerable populations
This is an interactive learning module that includes core concepts in cultural competence along with four cross cultural health care case studies each accompanied by a lecture and learning activity. The purpose of these case studies is to familiarize the learner with the many issues that may arise while working in a pediatric setting with people from different cultures.
“Gather new tools for considering your client’s culture, ways to show respect, assess health beliefs and knowledge, determine health literacy levels, and building sensitivity skills through…this course co-provided by the Florida Department of Health, Bureau of Chronic Disease Prevention and Health Promotion and St. Petersburg College.” It costs Non-Florida providers $8 per CME/CE hour.
Training/Education of Health Care Professionals – General
Critical Measures, in collaboration with the Manhattan Cross Cultural Group, has developed the nation’s first e-learning program on cultural competence in health care entitled “Quality Interactions: A Patient-Based Approach to Cross Cultural Care”. This two-hour program features interactive patient case studies, pre- and post-tests, and personalized feedback to participants was specifically designed for by physicians for physicians, nurses and other health care professionals. CMEs and CEUs are available.
Cultural Competence Education for Medical Students
The Cultural Competency Division aims to improve accessibility, utilization, and the quality of care received their diverse patient population. The Cultural Competency Division plays a vital role in implementing cultural competency in the UMHS and in promoting good community health care practices
Research has suggested a link between the use of professional interpreter services during emergency department (ED) visits and higher levels of patient and provider satisfaction with the care provided. However, evidence remains scant on whether the type of interpreter services used is actually causally linked to satisfaction ratings. Mathematica’s study addressed this evidence gap through a randomized controlled design, considered the most reliable and statistically valid approach for examining the question of causality.
Training/Education of Health Care Professionals – General
Cultural Competence Education for Medical Students
The Cultural Competency Division aims to improve accessibility, utilization, and the quality of care received their diverse patient population. The Cultural Competency Division plays a vital role in implementing cultural competency in the UMHS and in promoting good community health care practices
Research has suggested a link between the use of professional interpreter services during emergency department (ED) visits and higher levels of patient and provider satisfaction with the care provided. However, evidence remains scant on whether the type of interpreter services used is actually causally linked to satisfaction ratings. Mathematica’s study addressed this evidence gap through a randomized controlled design, considered the most reliable and statistically valid approach for examining the question of causality.
Cultural Competency in Pharmaceutical Care Delivery
Training/Education of Health Care Professionals – General
The purpose of this training is to provide participants with an introduction to the basic concepts of culturally competent practice and specific skills and knowledge for culturally competent practice with Latino families.
This program will be grounded in the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care. It is a part of the larger HHS initiative “Oral Health is Integral to Overall Health” that reflects a commitment to develop and support programs that emphasize oral health promotion and disease prevention, increased access to care, and enhancement of the oral health workforce in order to help eliminate oral health disparities. This cultural and linguistic competency e-learning program could play an important role in promoting oral health equity in the United States, an urgent priority in fostering healthy communities nationwide.
Development of a Cultural and Linguistic Competency E-Learning Program: An HHS Office of Minority Health Initiative
Health Literacy Intervention and Outcomes, An updated systematic Review Executive Summary
American Medical Association Ethical Force Program’s report focused on how to improve communication with diverse populations through culturally competent physician to patient interaction.
Improving Cultural Competency in Children’s Health Care
Training/Education of Health Care Professionals – General
Men’s Health Week is about bringing national attention to the state of men’s health in order to “heighten the awareness of preventable health problems and encourage early detection and treatment of disease among men and boys.” Celebrated during the month of June (Men’s Health Month) and leading up to Father’s Day, the week allows health care providers, public policy makers, media, family and friends to encourage men and boys to regularly participate in preventive screenings, seek regular medical advice and receive early treatment for disease and injury.
The Cook Ross Organizations previews the first web seminar of its Cultural Competency in Health Care Series for free online. “Learn how you can transform your healthcare organization by practicing daily cultural competence while improving patient satisfaction and bottom-line results.”
A published moderated discussion among a distinguished panel of national experts who gathered to address the issues surrounding multicultural medicine in the primary care practice setting.
Pathways to Respecting American Indian Civil Rights Education, Health, Nutrition, Justice, Employment, Housing and Other Services August 10-11, 2011 The Region VIII Inter-Departmental Task Force on Civil Rights, along with the University of Northern Colorado and other organizations, are hosting a two-day training and education conference focusing on the civil rights affecting American Indians. The conference promotes the training, education, and sharing of information between American Indians on and off-reservation with various federal, state, and local agencies, community organizations, educators, health care providers, and more.
Obtain Cultural Competency knowledge and apply in Nursing care
Training/Education of Health Care Professionals – General
The objective of this toolkit is to aid providers in practical applications of the Cross-Cultural Clinical Practice Guidelines. It introduces the basic fundamentals of cross-cultural practice and offers steps and processes essential to delivering quality care to culturally diverse populations. This toolkit is tailored for physicians or clinicians who work in primary-care practice settings that serve culturally diverse Medicaid populations; have participated in some basic cross-cultural training workshop or program; and who seek to enhance delivery of quality of care across all populations served by their practice.
In April of 2001, The California Endowment provided funding for Jean Gilbert and Julia Puebla-Fortier to solicit input from across the nation to develop consensus standards for cultural competence education of health care professionals. This publication includes guidance on content, training methods and modalities, evaluation, and qualifications of teachers and trainers.
The resources in this publication are intended to complement the Principles and Recommended Standards for the Cultural Competence Education of Health Care Professionals as well as A Manager’s Guide to Cultural Competence Education for Health Care Professionals publications.
A study with the purpose of the analysis to assess the availability of cultural competence curricula in allied health programs in California
The Department of Health and Human Services’ Office of Minority Health sponsored the American Institutes for Research to compile this comprehensive guide synthesizing the concepts, policies and teaching practices of cultural competence in health care. This covers a wide range of information, from the rationale behind culturally competent care to the changes necessary at every level to effectively provide it.
Training/Education of Health Care Professionals – General
Since 1992, the CCHCP has been addressing broad cultural issues that impact the health of individuals and families in ethnic minority communities in Seattle and nationwide. Their web site has a host of resources, including an online store, related to recent news, cultural competency training, medical interpreter training, interpreters, and research programs.
The National Quality Forum endorsed 45 cultural competency practices for providing culturally appropriate and patient-centered care.
This web site is designed to assist health care organizations throughout the U.S. in providing high quality, culturally competent services to multi-ethnic populations. It has a wealth of information regarding cultural competence, patient provider interaction, health disparities, cultural groups, culturally competent organizations, and resources. Has many interactive segments, including audio and video clips, self assessment tools, and more!
The US DHHS OMH contracted to develop and test curriculum modules that effectively equip family physicians with cultural and linguistic competencies. The result is “A Family Physician’s Practical Guide to Culturally Competent Care”, a self-directed training course for family physicians and other health care professionals with a specific interest in cultural competence in the provision of care. This interactive course allows physicians to view video based case studies, share their reactions with other physicians via chat room functionality, and link to additional resources. The course modules are accredited for 9 free Continuing Medical Education (CME) credits for physicians and pharmacists and for 10.8 free Continuing Education Units (CEUs) for nurses.
An extensive resource guide to mean “to assist health professionals improve and incorporate cultural and linguistic competence into their practice. The resource guide provides an overview of guiding principles, framework, curriculum development, implementation strategies, and a toolkit to assist providers and staff.”
Web-based health communications training tool designed to improve interaction between health care providers and their patients. The course’s five modules take four to five hours to complete. Modules 1 through 4 provide an introduction to health communication, health literacy, cultural competency, and limited English proficiency. In Module 5, participants can apply information learned in previous modules to test their ability to communicate effectively with patients.
This interactive training seminar is brought to you by a partnership of state agencies whose goal is to train communities and organizations in becoming more resilient in providing services throughout organizations and communities in an emergency situation
We Connect Now is dedicated to uniting people interested in rights and issues affecting people with disabilities, with particular emphasis on college students and access to higher education and employment issues
Training/Education of Health Care Professionals – Public Health
An article on interpret licensure
“Amigos en Salud /Friends in Health offers materials designed to assist in conducting an outreach and patient education program for people with type 2 diabetes based on a strategy that combines peer education, behavior modification and diabetes self-management. Use of the information contained in the materials, which can include health education handouts, database tools, surveys, and/or other documentation such as fact sheets and forms should take into consideration the unique medical needs and presenting characteristics of each individual.”
Training/Education of Health Care Professionals – Public Health
This is a free web-based interactive course in three modules for public health professionals. It introduces the many facets of culture and communication using real-world public health scenarios. CE/CME credits are available.
A second interactive course in the series for public health professionals. It presents three separate case studies that examine practical public health applications of the ten strategies for effective cross-cultural communication.
Cultural Competency– A Recipe for Improving Environmental Public Health Practices and Related Research in Racial and Ethnic Populations
WIC program for ethnic cultural diverse population
Transcultural C.A.R.E. Associates is a private organization providing keynote presentations, workshops, seminars, consultations, and training focusing on clinical, administrative, research and educational issues related to cultural competence, transcultural health care & mental health
Online Cultural Competency Training for community Healthcare Professionals
This is a training module created by the National Center for Cultural Competence through a grant from the Maternal and Child Health Bureau Division of Research, Training and Education. The module is designed to assist an array of interdisciplinary programs to prepare faculty, students and practitioners for researching and practicing public health in multicultural environments. The module delineates the essential role of cultural and linguistic competency in meeting the needs and preferences of multicultural populations and in reducing racial and ethnic health disparities.
Women’s Health / Maternal and Child Health
The elderly population of the future may not look much like the old people of today. It will be less white and with fewer native English speakers. That means physicians, nurses, social workers and health aides will have to adapt to our increasingly diverse society, according to Peggye Dilworth-Anderson, professor, health policy & management, and interim co-director of the Institute on Aging at the University of North Carolina. She says that not understanding the “cultural context” of each patient can lead to inappropriate diagnoses and treatment and contribute to health disparities Dilworth-Anderson presented her research recently at the annual meeting of the Gerontological Society of America, and afterward spoke with reporter Liz Seegert. What does cultural competency in health care mean? Many times, it comes down to trying to get inside the other person’s head, to find out where he or she is coming from, what the belief or value systems are, that make this person respond a certain way to health care
The Early Childhood Research Institute links to publications that “can be used by early childhood/special education practitioners to select culturally and linguistically appropriate materials.” Examples of publications include, Achieving Healthy Outcomes for Children and Families of Diverse Cultural Backgrounds, Cross-Cultural Care Giving in Maternal and Child Health: A Trainers’ Manual, and Cultural Aspects of Southeast Asian Refugee Families: Guidelines for Effective Health Intervention.
Women’s Health / Maternal and Child Health
“Many family planning providers are struggling with the challenges of seeing emerging immigrant populations in their health care facilities. In response to many requests throughout the region, TRAINING 3 worked closely with a consultant to develop a cultural competency manual. This manual includes a wealth of interesting and valuable information, including a cultural competency check list and guidance on LEP (limited English proficiency).”
Provides information on culturally competent nursing care of childbearing women and their families and presents profiles of 13 different cultural groups that includes information on prenatal care, labor and birth, and postpartum care. This resource is part of the March of Dimes nursing modules in print series. This module is available for $20 and completion allows for up to 9.84 contact hours for RNs.
This model curriculum is designed to train health care providers about the unique needs of minority and other underserved women. The curriculum consists of Training Sessions that provide learners with historical context, basic concepts, clinical information, communication strategies, and other skills to improve their competence and confidence in caring for minority and other underserved women. While the curriculum can be implemented in its entirety, it also is flexible. Each Training Session is a freestanding unit with its own outline, presentation, and resources.
Healthcare Quality and Disparities in Women Highlights From the 2011 National Healthcare Quality and Disparities Reports Fact Sheet Quality and disparities measures in health care for women are integrated throughout the National Healthcare Quality and Disparities Reports. This fact sheet highlights the measures in a single document. It is intended to serve as an “index” so readers can focus on women’s health measures of interest and then refer to the primary reports for detailed information.
The National Initiative for Children’s Healthcare Quality (NICHQ), with its mission of eliminating the gap between what is and what can be in health care for all children, is committed to taking action to eliminate disparities. This report describes initial efforts to answer the questions: 1) what practical changes in processes can make healthcare providers and systems in which they work more effective in responding to the needs of diverse children?; and 2) how can health care delivery organizations track their progress?
The purpose of this monograph is to present a description and analysis of the research literature related to child and family mental health among African Americans, Asian Americans/Pacific Islanders, Latinos, and Native Americans.
My Sistahs: A Project from Advocates for Youth. “Young Women of Color and the HIV Epidemic
The National Institute of Health’s Office of Research on Women’s Health has produced this 3rd edition in light of the multitude of social and economic factors affecting women’s health status. It reports on major health issues, from adolescence to seniority, faced by Native American/Alaska Native, Hispanic, Black and Asian American women. Health issues covered include health risk behavior, access to healthcare, major causes of death, behaviors and lifestyles, morbidity, mortality and more.
